Privacy Policy

Last updated: January 2024

Introduction

Saffron Ridge Financial Education ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our educational services.

We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Personal Information You Provide

When you interact with our website or services, we may collect the following information:

• Name and contact details (email address)
• Information about your course interests and preferences
• Any additional information you choose to provide in enquiry forms
• Payment information when enrolling in courses (processed securely by third-party payment providers)

Information Collected Automatically

When you visit our website, we may automatically collect certain information:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses
• Device information

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide information about our courses
• To process enrolments and deliver educational services
• To communicate with you about your course participation
• To improve our website and educational programmes
• To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: When you submit an enquiry form or subscribe to communications
• Contract: When necessary to perform our obligations under a course enrolment agreement
• Legitimate interests: To improve our services and communicate about our educational offerings
• Legal obligation: To comply with applicable laws and regulations

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and delivering services
• Professional advisers (accountants, lawyers) as required
• Regulatory authorities when required by law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is retained for two years unless you enrol in a course, in which case records are retained for six years after your last course completion.

Your Rights

Under data protection laws, you have rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with data protection laws.

Children's Privacy

For youth programmes, we require parental or guardian consent before collecting any personal information from participants under the age of 16. Parents and guardians may request access to or deletion of their child's information at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Saffron Ridge Financial Education
42 Bloomsbury Square
London, WC1A 2RA
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.